Kimberly Goes to Business School, No. 1: Designing the Experiment

February 17, 2026 - 07:47

A pioneering field experiment is underway at Harvard Business School and Tulane University’s Freeman School of Business, examining the real-world impacts of artificial intelligence on team coordination and employee satisfaction. The study focuses on the implementation of a collaborative AI scheduling system at Biscochito, a move representing a significant shift in traditional workforce management.

Researchers aim to dissect how intelligent scheduling tools influence operational efficiency, team dynamics, and overall workplace morale. The experiment will meticulously track outcomes before and after the AI integration, seeking empirical data on whether algorithmic management can enhance collaboration rather than undermine it. This research addresses a critical and timely question for modern enterprises: how to harness automation for human-centric benefits.

The findings are anticipated to provide valuable insights for leaders across industries, guiding the responsible adoption of AI in daily management practices. By moving beyond theoretical models, this academic-business partnership seeks to deliver a concrete framework for implementing technology that supports both productivity and employee well-being in an evolving economic landscape.